Return and Refund Policy

At WE Silver Jewelry Wholesale, we appreciate your business. Our team is dedicated to ensuring your complete satisfaction with every purchase.

All sales are final but in some occasions, products can be returned or refunded. Please, call us within 2 days from the package delivery if you received:

a. Damaged items
b. The wrong items
c. An order with missing items

In these cases, we will send you a return label. Please note that we reserve the right to refuse returns and refunds if the above criteria are not met. If you have any questions about canceling an order or our return and refund policy, don't hesitate to get in touch with our office.

You can contact us using these methods:

1. Phone Number: 844-277-2712

2. Email: info@we-silver-jewels.com

Returns can be sent to us at: 4660 Beechnut St #225 Houston, Texas 77096

Charges for Shipping

All shipping fees are the customer’s responsibility. These fees are not refundable. This includes fees incurred by delivery to and back from WE Silver Jewelry Wholesale. We apologize for any inconvenience this might cause.

Sale Items

It is our policy to only offer refunds on regular priced items. Unfortunately, sales items will not be refunded.Any questions about our refund and return policy can be submitted using the “contact us” methods above.Your business means everything to us. Please let us know how we can better serve you.